As the COVID-19 pandemic forced many companies to shift to remote work, businesses need to establish best practices for their remote workers to ensure productivity and maintain company culture. Here are some tips for managing remote workers:
- Set clear expectations and communication guidelines: It is essential to establish a clear understanding of what is expected of remote workers in terms of their duties, schedules, and communication. This can help prevent misunderstandings and ensure everyone is on the same page.
- Provide the necessary tools and resources: Remote workers need the right tools and resources to work effectively. This may include a reliable internet connection, a computer or laptop, and any necessary software or programs.
- Establish a schedule and routine: A schedule can help remote workers stay organised and productive. This may include regular check-ins with team members, setting aside dedicated work time, and taking breaks as needed. In many cases, remote workers will work longer hours with fewer breaks. This can lead to “remote burnout”.
- Encourage collaboration and communication: It's important for remote workers to feel connected to their team, even if they are not physically present. Encourage team members to stay in touch through video conferencing, chat platforms, or other communication tools. One company in the US has an open Skype channel in the breakroom, so remote workers can drop in and chat with colleagues based in the office.
- Support work-life balance: Remote work can blur the lines between personal and professional life, so it's important to encourage remote workers to take breaks, disconnect from work when appropriate, and prioritise their well-being. You want to avoid “remote burnout” in your employees.
- Provide ongoing training and support:
Remote workers may need additional support and training to work effectively. Consider offering online training programs or resources to help remote workers learn new skills or stay current on company policies and procedures. There are many online training providers and both Google and Microsoft offer some great free training resources for their tools and products.
By following these best practices, companies can effectively manage and support their remote workers, leading to increased productivity and a positive work environment for all team members.